Five things to ask of a fax broadcast provider

Fax broadcasting requires a quality, reliable and capable service provider. Marketing efforts are a reflection of your brand, and their effectiveness bears on revenue and the return on a campaign. Faxes not sent, timed out, or sent to the wrong number mean lost opportunities and complaints. Consider the following when selecting a vendor.

Simple and easy to use

You cannot afford long learning curves or errors caused by not knowing how to drive the software. The UTBox fax broadcast service requires no training. If you have an internet connection and a browser, you can use it.

Reporting matters just as much, and can be viewed online or received by email. UTBox reports live as the delivery process happens, so you can monitor a send as it occurs. More on the fax broadcast process.

Cost-effective pricing

Finding a cost-effective solution is what secures the return on your marketing investment. UTBox has highly competitive pricing, and cost per fax is cheaper than the call cost. Contact us for wholesale pricing where volumes are high.

Fax failures are not recharged

If your fax fails to be delivered, you should not be charged for the failure and then again for the resend. UTBox attempts each fax up to three times before reporting a failure, and clients are charged for successful sends only. Check that any provider you compare does the same. More on the advantages.

Reliable fax technology

You need robust technology behind your marketing and communication. UTBox has invested significantly in the research and development of its fax broadcasting software and continues to. Owning both the software and the hardware is what lets us stay flexible and current. UTBox servers are based in Australia, for Australia. More on our fax technology.

Great customer support

Without good support you can be left with no one to call, which costs you productivity and campaign momentum. UTBox solutions are built to be easy to use and reliable, but when you do need help, our support staff are trained and have the consoles to deal with anything from a misplaced password to a complex technical question.

Reach us through the knowledge base, or contact us directly.